Knowledgebase: Troubleshooting
I don't receive fuel level data from a Volvo truck
Posted by Squarell Support on 21 March 2014 05:10 PM

Most of the Volvo trucks need an additional J1708 connection to be able to receive fuel level data. Review our vehicle support matrix for the exact requirements for Volvo vehicles. Without J1708 connection you are not able to receive fuel level data out of a Volvo truck.

After making the J1708 connection:

It could be that fuel level is still not retrieved from the Volvo after connecting the J1708 bus. It could be that fuel level is not supported by your vehicle at all. The vehicles from the below VIN (last digits of chassis number) range are affected by this.

- A544696 – A550432 Swedish production
- B311774 – B319287 Belgium production

If your vehicle is not within the range, but you don't get fuel level it might be worth upgrading the dashboard software of the vehicle. This can be done by a dealer. After upgrading the software, you should be able to receive fuel level with your Squarell device.

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