Welcome to the Squarell Support Portal

On this portal we've built an extensive knowledgebase, where you can find the answers of our customer's most frequently asked questions. If you need further technical assistance or you want to report a problem, you can submit a ticket. Please create your own user account first. After registration you can submit your query and monitor the status of the ticket online. Our technical team will be in contact with you to give the answer you're looking for.

RSS Feed
Latest Updates
Squarell closing times due to holidays
Posted by Danny van Zijl on 24 December 2021 03:14 PM

Dear Customers,


Squarell will  be closed from 16:00 today and on the 31st of December.

We also want to wish all our customers a Merry Christmas and a Happy New Year!

Read more »

Volvo PTO improvement
Posted by Don Ottenhof on 05 May 2021 02:12 PM

Dear customers,

We would like to inform you that we have improved the calculation of the PTO for Volvo trucks.
This has been implemented in the TRKS DCFs versions from 210505 onwards.

Kind regards,
The Squarell support team

Read more »

New colours for the DatacliQ
Posted by Don Ottenhof on 08 March 2021 09:12 AM

Squarell introduces the new colours for the DatacliQ: the contactless vehicle data reader for CAN Bus, SAE J1708 and ISO 11992 Bus protocols. There are four types of DatacliQs for the different protocols. Previously these were all purple, but from now on Squarell offers a different colour DatacliQ for each type.

See the overview to find out which colour belongs to which protocol.

Different colours make it easier for our customers and installers to identify what kind of DatacliQ they’re dealing with. You no longer have to look at the ID on the label anymore. 

Read more »

Squarell now also supports the Volkswagen e-Crafter
Posted by Don Ottenhof on 06 January 2021 04:01 PM

Squarell added support for Volkswagen e-Crafter (built in 2017 and newer). The e-Crafter is an emission-free, full electric light commercial vehicle. Check the Support Portal for the vehicle parameters available for this and all other supported EVs and vehicle models.

If you are looking for specific vehicle data for the Volkswagen e-Crafter, Squarell can be of assistance. We will help you solve all your telematics matters regarding optimizing fleet management.


We recommend the following solutions for the e-Crafter and similar commercial vehicles. In addition, you can contact us for tailor-made solutions.

Our field engineers are continuously scanning new vehicles in order to add them to our supported vehicle lists. Do you want support for a specific vehicle? Don’t hesitate to contact us.

Read more »

Release of new standard Squarell trucks DCF (version 201223)
Posted by Danny van Zijl on 28 December 2020 05:11 PM

Dear customers,

We have released new versions of the Squarell Trucks DCF:

  • SQU-8000-TRKS-256K-FW52-000000-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-EDR000-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-FMS000-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-ISO11992-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-PCAN00-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-TDT000-201223CL.DCF
  • SQU-8000-TRKS-256K-FW52-TPT000-201223CL.DCF


These DCFs are now available on iControl. The new release contains new features and bug fixes. 

IMPORTANT: Your device requires the latest firmware version v52, Please contact your local account manager or our support portal for more information.


Key points:


  • Fix on cruise control state
  • Fix on Tire pressure parameters
  • Added the possibility of switching off/on time send via CAN(FEE6) with RTD activated (prevents some dashboard from staying active draining the battery as a result)
  • Tell tale Updated to newest standard
  • Tacho first routine improved
  • MBA gear (1-16) fixed
  • Gaseous fuel use added
  • Gaseous gas flow rate added
  • Engine Brake lamp active added (FD05)
  • Securityflags2 and setparser2 message removed
  • Set TFU offset scaling changed
  • Added $DAPactive Message
  • Check data length on Stoneridge k-line


Please contact us if you have any questions.


Best regards,

Squarell Technical Department

Read more »